Privacy Policy

1. Introduction

At North Star Aerials, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.

By accessing our website or services, you agree to the terms of this privacy policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and business details when you request a quote, book a session, or sign up for updates.

• Payment Information: When purchasing our services, we process payments through secure third-party providers.

• Usage Data: Information about your interactions with our website, including IP address, device type, and browsing activity, collected via cookies and analytics tools.

3. How We Use Your Information

We use the information collected to:

• Provide and improve our drone photography and videography services

• Process bookings, payments, and customer inquiries

• Send updates, promotions, or important service-related communications

• Improve website functionality and user experience

• Ensure compliance with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

4. Data Security

We implement security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve website performance and functionality

• Analyze website traffic and user behavior

• Provide personalized experiences and targeted marketing

You can adjust your browser settings to refuse cookies, but this may affect your experience on our site.

6. Third-Party Services

We may use third-party services, such as payment processors, analytics providers, and marketing tools. These third parties have their own privacy policies, and we encourage you to review them.

7. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information

• Opt out of marketing emails at any time

• Request details on how your data is used

To exercise these rights, contact us at hello@hellodowntheredrones.com.

8. Changes to This Privacy Policy

We reserve the right to update this policy as needed. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this privacy policy or how your data is handled, please contact us:

Email: NorthStarAerials@gmail.com
Phone: +1 (513) 687-2055